FAQ
Processes, pricing, pods, and the way we ship. If you need anything else, we're one email away.
Most projects kick off within 7-10 business days after scope assurance. Our Solution Architects work with you to finalize milestones while delivery pods free up capacity for the first sprint.
Yes. 80% of our engagements operate as an embedded squad model alongside your PMs and engineers. We align on rituals, tooling, and delivery metrics so ZephorTech pods feel like an extension of your team.
We offer fixed-scope delivery, milestone-based retainers, and dedicated pods for long-term roadmaps. Every engagement includes transparent velocity reports and burn forecasts.
We implement responsible AI guidelines with model cards, audit trails, alignment reviews, and human-in-the-loop workflows. Compliance teams receive playbooks covering data residency, retention, and monitoring.
Every launch ships with full documentation, architecture diagrams, runbooks, and optional enablement workshops. We stay on-call for hypercare and performance tuning after go-live.
Absolutely. We run 30, 60, and 90-day optimization cycles to measure adoption, optimize performance, and plan follow-up features. Support tiers include 24/7 SLAs for mission-critical platforms.