Orbit Labs needed a partner to productionize their analytics prototype with enterprise authentication, billing, and observability.
Project Overview
Scaled Orbit from beta to 500+ paying teams with an enterprise-ready platform featuring real-time collaboration and secure workspaces.
Client
Orbit Labs
Industry
Analytics / SaaS
Headquarters
Toronto / Remote
Timeline
18 Weeks
Role-based access with workspace isolation
Usage-based billing + Stripe metered events
Real-time collaboration with CRDT engine
Challenge
Orbit's internal team built brilliant analytics but lacked the platform plumbing for secure multi-tenant delivery, billing, and observability.
Strategy
We built a multi-tenant foundation, integrated usage-based billing, and layered in collaboration features to differentiate the product.
Results
Orbit now operates a premium SaaS suite with enterprise security, billing controls, and proactive observability.
SOC2-ready logging and automated evidence collection
Feature flags + rollout framework for progressive delivery
Admin analytics showing adoption per workspace
3 min
Provisioning speed
Down from 45 minutes
-62%
Support tickets
Self-serve onboarding flows
-14%
Churn
In-app activation playbooks
Technologies
Services
"We went from a fragile beta to a polished SaaS suite in under five months. ZephorTech treated reliability, billing, and UX as first-class citizens."
Mateo Alvarez
Founder & CEO, Orbit Labs
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